{"ErrorDifferentMethod":"Sorry, something went wrong. Please try again or select a different method.","HELP_FAQ_LOGIN":"undefined","ErrInvalidFtrToken":"The link is expired or invalid. Please enter your information to complete registration.","LblSmartMemberIdGroup":"Member ID","TxtOtpVerficationStartOverEmail":"Didn't get a code? Try again and choose text or phone call.","TxtForgotPassword":"Forgot Password?","LblNewPasswordSuccess":"Password reset was successful. Please use your new password for all accounts which use {{TxtHsidBrand}}.","LblProcessing":"Processing","LblShow":"Show [FIELD_NAME]","SubHdrResetAccount":"To reinstate your account, please complete the following information.","SubLblPhoneCountryCode":"U.S. is 1","ErrInvalidFormat":"Invalid [FIELD_NAME] Format.","ErrIncorrectCode":"Incorrect authentication code, retry...","HdrConfirmPhone":"Confirm your phone number","HdrUpdateTc":"We've updated our terms of service","LblHasnotBeenConfirmed":"has not been confirmed.","LblCaregiver":"Caregiver","DBICTitle":"Identity verification required","HdrCreateLoginCredentials":"Create login credentials","ErrDelayResendCall":"Can't call again yet. Please wait before trying to call again.","SubHdrConfirmIdentity":"For security purposes, we need to confirm your identity.","ErrInvalidField":"[FIELD_NAME] is invalid.","EmptyFieldErr":"Answer must not be empty.","SubLblBeneficiaryId":"Enter the ID assigned to you by your employer. Please do not include any special characters, dashes, or spaces.","LblConfirmType":"Confirmation Type","TxtCallingAgain":"We are calling you again. Please enter confirmation code below.","TxtConfirm":"Confirm","LblHasNotBeenMet":"has not been met","LblCallMe":"Call me","ErrCannotFindAccount":"&lt;b&gt;(Error Code:10001) User Not Found:&lt;/b&gt; We're having trouble finding you in our records. Please check that your entries match the information on your health insurance ID card.","TxtCardHead":"undefined","TxtTextInstead":"Text me instead","TxtEnterConfirmCode":"Please enter the confirmation code below when prompted. It may take up to 10 minutes to receive your call.","LblPhonePrefix":"+","LblSelectQuestion":"Select A Question","LblHelp":"Help","TxtCoppaLegal":"The children's Online privacy Protection Act (COPPA) protects children under the age of 13 using the internet. This website is not intended for use by children under the age of 13. UnitedHealthcare is committed to protecting your child's privacy and does not accept or collect any information from a child under the age of 13.&lt;p&gt; &lt;/p&gt;All information pertaining to children under the age of 13 entered by the child's parent or legal guardian.","ClickToCallSuccessHeader":"Successfully submitted","SubHdrSetUpAcct":"Create your &lt;a href='#!' addEvent = '[EVENT]'&gt;{{TxtHsidBrand}}&lt;/a&gt; account by completing the fields below.","PlaceHldrUpdateUsername":"New Username","HdrInfoEmailUpdate":"Your email has been updated.","LblUsername":"Username","SubHdrResetPassword":"  ","MsgCheckInbox":"Please check your email inbox to confirm your email address and complete your registration. &lt;br/&gt;You can review your account information below.","HdrPassword":"Password","LblAreYouSure":"Are you sure you want to leave?","TxtUnableToReach":"We were unable to reach you at the number you provided. Please try again and be sure to pick up, or provide a different contact number.","TxtDoNotCloseBrowser":"&lt;b&gt;Important:&lt;/b&gt; Do not close your browser window while waiting for your call. &lt;br/&gt;It may take up to 10 minutes to receive the automated phone call.","TxtHealthPlanId":"If you have a behavioral health plan, you can register with your ZIP code and the member ID number on your insurance card.","HdrResetPassword":"Reset your password","LblUsernameOrEmail":"Username or Email Address","HELP_QA_LOGIN":"[ { &quot;Q&quot;: &quot;What do I need in order to log in to my account?&quot;, &quot;A&quot;: &quot;Your username and password.&quot; }, { &quot;Q&quot;: &quot;What if I can't remember my username and password?&quot;, &quot;A&quot;: &quot;If you forgot your username and password, click \\&quot;Forget username and password?\\&quot; and follow the instructions. You will need your username in order to reset your password.&quot; }, { &quot;Q&quot;: &quot;How can I change my password, email, and phone number?&quot;, &quot;A&quot;: &quot;After signing in to your account portal, go to Account Profile and select \\&quot;{{TxtHsidBrand}} Password &amp; Account Recovery.\\&quot; You will be able to update your password, email, and phone number.&quot; }, { &quot;Q&quot;: &quot;What if I update my password but the new password doesn't work?&quot;, &quot;A&quot;: &quot;Click \\&quot;Forget password\\&quot; to follow the password reset process. You will be asked to enter your username and then complete two-factor authentication with an SMS message or phone call. &quot; }, { &quot;Q&quot;: &quot;What if I am locked out of my account?&quot;, &quot;A&quot;: &quot;After five attempts your account will be locked for security purposes, and you will need to call Customer Service at {{TxtSupportPhoneNumber}}, {{TxtSupportHours}}, with any website or technical questions or issues.&quot; } ]","LblDOB":"Date of Birth (mm/dd/yyyy)","HdrSelectPref":"Select your security preference","LblAccountVerf":"Account Verification","LblSaveEmailAgain":"Save and resend email","TxtOr":"or","ErrUpdatingEmail":"Error Updating email please try again.","HdrSqaDecomInterstitial":"Important Security Update","DBICButton":"I don&rsquo;t wish to proceed with online identity verification","ErrOtpVerficationIdleTimeoutPhone":"If you don't receive a code, &lt;a href='#!' addEvent = '[EVENT]'&gt;start over&lt;/a&gt; and select &quot;Can't access this number?&quot; below.","LblNextOptionIncrement":"In [MINUTES] minutes","ErrMinLen":"Minimum length is [NUMBER_OF].","TxtPhoneTextInfo":"An automated message will be delivered to the phone number you provide for account confirmation and recovery purposes, and as noted in the &lt;a href=&quot;#&quot; data-show-modal=&quot;consumerNotice&quot;&gt;Consumer Communications Notice&lt;/a&gt;. Message and data rates may apply.","LblSkipToMainContent":"Skip to main content","TxtPhoneNumUpdated":"Your phone number has been updated.","LblConfirmed":"confirmed","LblQuestion":"Question [NUMBER_OF]","TxtMemberIdHelp":"Register using Member ID (between 4 - 11 numbers)","HdrDashboard":"Welcome to {{TxtHsidBrand}}, [FIRST_NAME] [LAST_NAME]","LblSignInSecurity":"Sign in &amp; security settings","LblEmployeeId":"Employer Assigned ID","LblStartOver":"Start Over","SignInNavigator":"undefined","LblCreateAcct":"Create account","TxtCallInstead":"Call me instead","LblSaveTextAgain":"Save and send text","TxtTextingTermsLegal":"&lt;p&gt;This Texting Terms of Use applies when you  give prior express consent to get text messages from us&lt;strong&gt;&lt;sup&gt;1&lt;/sup&gt;&lt;/strong&gt;.  Text messaging may include one-time or recurring texts related to the following  programs:&lt;/p&gt;&lt;ul type=&quot;disc&quot;&gt;  &lt;li&gt;&lt;strong&gt;Healthcare reminders&lt;/strong&gt;.       Messages may include reminders such as preventive health screenings, flu       shots, mammograms, colonoscopy, etc.&lt;/li&gt;  &lt;li&gt;&lt;strong&gt;Benefit and plan information&lt;/strong&gt;. Messages may include information about services       covered under your plan, cost sharing, finding a network provider, alerts       when a provider you have an appointment with is not in the network.&lt;/li&gt;  &lt;li&gt;&lt;strong&gt;Optum Pharmacy Home Delivery.&amp;nbsp;&lt;/strong&gt;&amp;nbsp;Messages may include reminders when your       medication needs to be refilled or is ready to be sent.&amp;nbsp;&lt;/li&gt;  &lt;li&gt;&lt;strong&gt;Pharmacy plan information&lt;/strong&gt;. Messages may include important information about your       pharmacy plan or authorization.&amp;nbsp;&lt;/li&gt;  &lt;li&gt;&lt;strong&gt;Medication reminders&lt;/strong&gt;.       Specific or general reminders when it&amp;rsquo;s time to take your       medication.&amp;nbsp;&lt;/li&gt;  &lt;li&gt;&lt;strong&gt;Claims, billing and payment&lt;/strong&gt;. Messages may include notifications that a claim has       been received or processed, or a premium is due.&lt;/li&gt;  &lt;li&gt;&lt;strong&gt;Program and services&lt;/strong&gt;.       Messages may include information about programs that are available to you       such as; diabetes, heart conditions, cancer care, wellness, weight       management, quit smoking, etc.&lt;/li&gt;  &lt;li&gt;&lt;strong&gt;Appointment scheduling and reminders&lt;/strong&gt;. Messages may include confirmations, reminders or       cancellations.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;We both agree that the only way to end text  messages for a specific texting program is to reply STOP. You understand and  approve that replying STOP to one texting program will not opt you out of all  programs that you are enrolled in. You must reply STOP to each texting program  that you no longer want to be a part of.&lt;/p&gt; &lt;p&gt; In all programs, you may text HELP for help.  Text messages may be sent to your mobile number using an automatic dialing  system. Message and Data rates may apply. Text messaging may not be available  from all carriers.&lt;/p&gt;  &lt;p&gt;&lt;strong&gt;IF YOU NO LONGER WANT TEXT MESSAGES FROM US,  YOU MUST REPLY STOP TO EACH TEXTING PROGRAM YOU ENROLLED IN.&lt;/strong&gt; &lt;/p&gt; &lt;p&gt; After you send &amp;quot;STOP&amp;quot; to us, we may  send you a message to make sure that you no longer want to get text messages  from that program. After this, you will no longer get text messages from us  from that texting program. If you want to join again, just sign up as you did  the first time and we will start sending text messages to you for the programs  you have signed up for.&lt;/p&gt; &lt;p&gt; We do not guarantee the successful delivery of  text messages by your wireless provider. Messages sent by text may not be  delivered if the mobile device is not in range of a transmission site, or if  the network is down. Factors beyond the power of wireless carriers may get in  the way of message delivery. This may include the terrain, how close you are to  buildings, foliage, weather, and your equipment. We and your wireless provider  will not be liable for losses or damages that come from:&lt;/p&gt;&lt;ul type=&quot;disc&quot;&gt;  &lt;li&gt;a message not delivered, a message delivered late, or&lt;/li&gt;  &lt;li&gt;a message that goes to the wrong number; or&lt;/li&gt;  &lt;li&gt;inaccurate or incomplete content in a text       message.&amp;nbsp;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;We are not liable for your use or reliance on  the content of any text message.&lt;/p&gt;&lt;p&gt;  We can deliver messages to the following  mobile phone carriers: Major carriers: AT&amp;amp;T, Verizon Wireless, Sprint,  T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin  Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian  Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT),  Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket,  Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic  Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye  (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa  Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or  CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer,  Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb  Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central  (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered  messages***&lt;/p&gt;  &lt;p&gt;If you have any questions about your text plan  or data plan, it is best to contact your wireless provider. If you have  questions about services or your plan, call the toll-free member number on your  ID card.&lt;/p&gt; &lt;p&gt; These Terms of Use are governed by Minnesota law, without  reference to its rules regarding choice of law.&lt;/p&gt;  &lt;h3&gt;Privacy &amp;amp; security&lt;/h3&gt;  &lt;p&gt;Please update us right away if your mobile  number changes. It is your responsibility to give a correct mobile number and  to update any changes. If you don&amp;rsquo;t give us your new mobile number, we are not  responsible for any text message sent to the wrong number.&lt;/p&gt; &lt;p&gt; We recommend you use a password to open your mobile device. Text  messages may include protected health information (PHI). Since text messaging  is unencrypted, there is a risk that this PHI could be intercepted or viewed by  third parties, including others who look at your device. When you choose to get  text messages from us, you do so at your own risk. The use and disclosure of  PHI in text messaging may be governed by other privacy notices, including  applicable HIPAA Notice of Privacy Practices.&lt;/p&gt;&lt;p&gt;&lt;small&gt;&lt;sup&gt;1&lt;/sup&gt;We and Us means United HealthCare Services, Inc. and/or Optum,  Inc. and their affiliated companies&lt;/small&gt;&lt;/p&gt;","TxtFieldsRequired":"All fields are required unless marked as optional.","HdrUsernameSuggest":"Username Suggestions","HdrEmailVerifyForm":"Let's verify your identity","ErrEmailConTypo":"Did you mean .com instead of .con? Please check your [FIELD_NAME].","AlertText":"Please use a phone or tablet to verify","LblPendingConfirmation":"Pending Confirmation.","PlaceHldrUsername":"Create Username","LblLogin":"Sign in","LblSecQues":"Security Questions","HdrTmxUnableToUpdatePhone":"(Error: 30004) Additional information is required to recover your account.","LblSSNLastSix":"Last 6 digits of Social Security Number","TxtPhoneCallInfo":"An automated phone call will contact the phone number you previously provided for account confirmation and recovery purposes, and as noted in the &lt;a href=&quot;#&quot; data-show-modal=&quot;consumerNotice&quot;&gt;Consumer Communications Notice&lt;/a&gt;. Messaging, data rates apply.","ErrCharacters":"[NUMBER_OF] characters","TxtSelectUsername":"Select this username","LblEmail":"Email Address","LblNeedHelp":"Need Help?","SubLblUsingBeneficiaryId":"You are entering a Medicare Number","ErrTokenTimeOut":"The link to reset your account has expired. Please call support.","LblRequestACallBack":"Request a Call Back","ExtraFooterLinks":"undefined","SubLblEmail":"New address not used previously for {{TxtHsidBrand}}","LblIdentificationNumber":"Identification Number","PlaceHldrPassword":"Create Password","HdrFaq":"Frequently asked questions","TxtConfEmailSend":"A confirmation email will be sent to:","ErrUserNotEligibleRegisterFail2":"&lt;b&gt;(Error Code:10002) User Not Eligible:&lt;/b&gt; Unfortunately, we're still having trouble finding you. Please check your entries one more time, to be sure they match the information on your health insurance ID card.","TxtCoppaAgree":"I agree and confirm that I am the parent or legal guardian of the child I am registering","ErrLowerCaseLetter":"[NUMBER_OF] lower case letter","ErrUserNotEligibleRegisterFail3":"&lt;b&gt;(Error Code:10002) User Not Eligible:&lt;/b&gt; We&rsquo;re unable to confirm that you have access to this secure area of the site. If you believe you&rsquo;re receiving this message in error, please call us at {{TxtSupportPhoneNumber}}, {{TxtSupportHours}} with any website or technical questions or issues.","LblSpaces":"spaces","LblClearInput":"Clear [FIELD_NAME]","HELP_FAQ_DEFAULT":"[ { &quot;Q&quot;: &quot;What is {{TxtHsidBrand}}?&quot;, &quot;A&quot;: &quot;{{TxtHsidBrand}}&nbsp;is the updated, secure way to sign in to your {{TxtHsidBrand}} accounts. It lets you choose one username and one password to access nearly all your health benefits information.&quot; },{ &quot;Q&quot;: &quot;How do I know if I have a {{TxtHsidBrand}}?&quot;, &quot;A&quot;: &quot;Click &ldquo;Register Now&rdquo; and enter your registration information to check if you have a {{TxtHsidBrand}}. If you&rsquo;ve already registered, your name will be in the system. If you haven&rsquo;t registered, you can easily complete your registration by filling out the fields.&quot; },{ &quot;Q&quot;: &quot;Where can I use my {{TxtHsidBrand}}?&quot;, &quot;A&quot;: &quot;This website uses {{TxtHsidBrand}} now, as do many other sites. Which means you can access many of your health benefits with the ease of a single username and password.&quot; },    {        &quot;Q&quot;: &quot;How can I delete my HealthSafe ID? &quot;,        &quot;A&quot;: &quot;Request a HealthSafe ID account deletion by calling {{TxtSupportPhoneNumber}}.&quot;    }]","ClickToCallRequestFormHeader":"Request a call back","TxtCallAgain":"Call me again","HdrInfoVerified":"Your information has been verified.","ErrUpdatingUsername":"Error updating username.","SubHdrConfirmPhone":"For security purposes, we need to confirm the phone number associated with your account.","HdrTmxBlockedUsernameVelocity":"(Error: 40002) We&rsquo;re unable to assist with your {{TxtHsidBrand}} right now.","LblNewUsernameSuccess":"Username update was successful!","ErrAlphanumeric":"Only letters or numbers are allowed.","LblCantAccessNumber":"Can't access this number?","LogoAltText":"OnePass Select","LblSkipRegistrationLink":"Go to Optum Bank Now","TxtSessionExtendLimitFailed":"You have exceeded the limit to extend the session. Please click OK to start again.","TxtOtpVerficationStartOverPhone":"Didn't get a code? Start over or select &quot;Can't access this number?&quot; below.","LblClose":"Close","LblNewPassword":"New Password","TxtAutomatedPhoneCall":"An automated phone call with a confirmation code will contact the phone number above.","LblMonth":"Month","TxtSessionExtendFailed":"Your session could not be extended due to a technical error. Please click OK to start again.","MsgUpdateAcctSetting":"You can change your account information anytime in Account Settings.","ErrRequired":"[FIELD_NAME] is Required.","TxtSupportHours":"M-F, 8 am-9 pm CT","SubHdrSecureConfrm":"To keep your &lt;a href='#!' addEvent = '[EVENT]'&gt;{{TxtHsidBrand}}&lt;/a&gt; account secure, please choose a confirmation method.","TxtLoadingPage":"Loading Page","HdrTrustedDevice":"Is this a trusted device?","TxtTermsOfUseLegal":"&lt;p&gt;If  you believe you are experiencing a medical emergency, please call 911.&lt;/p&gt;&lt;h3&gt;Agreement and Terms &lt;/h3&gt;&lt;p&gt;These Terms of  Use (&amp;ldquo;Terms&amp;rdquo;) describe the rules for creating and using a HealthSafeID (&amp;ldquo;HSID&amp;rdquo;)  to access mobile websites, platforms, services and applications (&amp;ldquo;Online  Services&amp;rdquo;).&lt;/p&gt;  &lt;p&gt;Use of HSID is  intended for a United States audience. If you live outside the U.S., you may  see Content on the Online Services about products or therapies that are not  available or authorized in your country.&lt;/p&gt; &lt;p&gt; By using HSID,  you agree to these Terms and our&amp;nbsp;Privacy  Policies. We  may change these Terms at any time, and such changes will be posted on the  Online Services, with the date of the last revision listed as the &amp;ldquo;Effective  Date&amp;rdquo; at the bottom of these Terms. Any modifications will be effective  immediately upon such posting. By continuing to use HSID, you consent to any  changes to our Terms. &lt;/p&gt; &lt;p&gt; Your  affirmative act of using HSID, constitutes your electronic signature to these  Terms and your consent to enter into this agreement electronically. You may  print and retain a copy of these Terms. To print, you will need (i) a device  (such as a computer or mobile phone) with a web browser and Internet access and  (ii) either a printer or storage space on such device. &lt;/p&gt;&lt;p&gt;You are  responsible for protecting your HSID credentials or other activation codes, and  if they are compromised, you agree to change your username and password and  immediately&amp;nbsp;&lt;a href=&quot;#contactus&quot;&gt;Contact Us&lt;/a&gt;.&lt;/p&gt;&lt;h3&gt;Restrictions on Use of HSID &lt;/h3&gt;&lt;h4&gt;You Will Not:&lt;/h4&gt;&lt;ul&gt;  &lt;li&gt;Use HSID or Content in any  way not expressly permitted by these Terms; &lt;/li&gt;  &lt;li&gt;Copy, modify or harvest  data, Content, or materials from the Online Services&lt;/li&gt;  &lt;li&gt;remove or alter, any  copyright or other proprietary rights or notices on the Online Services;&lt;/li&gt;  &lt;li&gt;Misrepresent your identity  or provide any false information;&lt;/li&gt;  &lt;li&gt;Interfere with the  operation of HSID;&lt;/li&gt;  &lt;li&gt;Share any password with  any third parties or use any third-party&amp;rsquo;s password;&lt;/li&gt;  &lt;li&gt;Engage in commercial,  competitive, or viral messaging, or sending of unsolicited advertisements, or  similar communications, including harmful computer code, viruses, or malware;&lt;/li&gt;  &lt;li&gt;Use the HSID in any way  that could, in our sole judgment, impair our networks or servers, or expose us  or any third party to any claims or liability whatsoever, or use software or  other means to access, &amp;quot;scrape,&amp;quot; &amp;quot;crawl,&amp;quot; or  &amp;quot;spider,&amp;quot; any web pages or other services from HSID-enabled sites. If  you are blocked from using the HSID (including by blocking your IP address),  you agree not to implement any measures to circumvent such blocking;&lt;/li&gt;  &lt;li&gt;Directly or indirectly  authorize anyone else to take actions prohibited in this section; or&lt;/li&gt;  &lt;li&gt;Attempt to reverse  engineer any of the software used to provide the Online Services.&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;You Agree That:&lt;/h4&gt;&lt;ul&gt;  &lt;li&gt;You will comply with all  applicable laws and regulations; &lt;/li&gt;  &lt;li&gt;You represent and warrant  that you are at least 13 years of age, and that, if you are between 13 and the  age of majority in your state and otherwise not emancipated, a parent and/or  guardian agrees to these Terms on your behalf; and&lt;/li&gt;  &lt;li&gt;We may take any measures  we deem appropriate, in our sole discretion and permitted by law, to enforce  these Terms.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Your use of the underlying Online Services  that you use HSID to log into is governed by its own Privacy Policy and Website  Terms of Use, which we encourage you to read. &lt;/strong&gt;&lt;/p&gt;&lt;h3&gt;Termination &lt;/h3&gt;&lt;p&gt;Your  right to use the HSID will terminate, effective immediately upon notice from  us: (a) if you fail to comply with any term of these Terms; or (b) in the event  of the circumstances described in the subsection entitled  &amp;quot;Severability&amp;quot; below. We may terminate your right to use the HSID  Service at our convenience, for any reason or no reason, effective 30 days  after providing you with written notice of our intent to terminate. Upon the  termination, you agree to immediately cease all use of the HSID. Moreover, we  may cancel, suspend, or block your use of HSID and/or registration at any time,  without cause and/or without notice.&nbsp; We  will not be liable for compensation, indemnity, or damages of any sort as a  result of terminating, canceling, suspending, and/or blocking your use of the  HSID, and such termination, cancellation, suspension, and/or blocking will be  without prejudice to any other right or remedy we may have, now or in the  future.&lt;/p&gt;&lt;h3&gt;License to Use Online  Services and Content Ownership &lt;/h3&gt;&lt;p&gt;Subject to  these Terms, the Company grants you a personal, non-commercial,  non-transferable, non-exclusive, revocable, limited license to view the Content  on HSID for the sole purpose of obtaining information regarding our plans or  products and related services. All rights, title, and interest in and to the  HSID, including the Content, and all intellectual property rights, including  all copyright, trademark, patent, and trade secret rights will remain with the  Company and our licensors and vendors. No ownership interest is transferred to  you or any other entity by virtue of making the Content available on the Online  Services, granting you a license to use Online Service, or your entering into  this Agreement.&lt;/p&gt; &lt;p&gt; We may  terminate this license at any time for any reason. If you breach any of these  Terms your license to the Online Services and its Content terminates  immediately. Upon the termination of this license, you must stop using the  Online Services, including all Content, and return or destroy all copies,  including electronic copies, of the Content in your possession or control.&lt;/p&gt;&lt;h3&gt;Copyright Infringement &ndash; DMCA  Notice &lt;/h3&gt;&lt;p&gt;The Digital  Millennium Copyright Act of 1998 (the &amp;ldquo;DMCA&amp;rdquo;) provides recourse for copyright  owners who believe that material appearing on the Internet infringes their  rights under US copyright law. If you believe, in good faith, that content or  material on HSID infringes a copyright owned by you, you (or your agent) may  send the Company a notice requesting that the material be removed or access to  it blocked. Notices and counter-notices with respect to the HSID should be sent  to the applicable address below:&lt;/p&gt;&lt;p&gt;DMCA  Registered Agent&lt;br&gt;  9900 Bren Road East&lt;br&gt;  Minnetonka, MN 55343&lt;br&gt;  &lt;a href=&quot;mailto:DMCARegisteredAgent2@optum.com&quot;&gt;DMCARegisteredAgent2@optum.com&lt;/a&gt;&lt;/p&gt;&lt;p&gt;The notice must  include the following information: (a) a physical or electronic signature of a  person authorized to act on behalf of the owner of an exclusive right that is  allegedly infringed; (b) identification of the copyrighted work claimed to have  been infringed; (c) identification of the material that is claimed to be  infringing or the subject of infringing activity; (d) the name, address,  telephone number, and email address of the complaining party; (e) a statement  that the complaining party has a good-faith belief that use of the material in  the manner complained of is not authorized by the copyright owner, its agent or  the law; and (f) a statement that the information in the notification is  accurate and, under penalty of perjury, that the complaining party is  authorized to act on behalf of the owner of an exclusive right that is  allegedly infringed. If you believe in good faith that a notice of copyright  infringement has been wrongly filed against you, the DMCA permits you to send  us a counter-notice. Notices and counter-notices must meet the then-current  statutory requirements imposed by the DMCA.&lt;/p&gt;&lt;h3&gt;Unsolicited Idea Submission  Policy &lt;/h3&gt;&lt;p&gt;It is our  policy not to accept or consider unsolicited ideas or offers to sell intellectual  property. We ask that you please do not submit any such ideas or offers to us  or our employees or contractors.&lt;/p&gt;  &lt;p&gt;This policy is  intended to avoid potential misunderstandings if our technology, products, or  services may seem similar to a submission made to the company. If you still  choose to make any submission to us, you agree as follows, regardless of any  statements made in your submission:&lt;/p&gt;&lt;ul&gt;  &lt;li&gt;We owe you no  compensation;&lt;/li&gt;  &lt;li&gt;There is no duty of  confidentiality between us and you;&lt;/li&gt;  &lt;li&gt;Your submission  automatically becomes our property, and we may use or redistribute the contents  of that submission in any way for any purpose;&lt;/li&gt;  &lt;li&gt;We are free to acquire,  develop, and sell services and products that may be competitive to those you  offer or suggest; and&lt;/li&gt;  &lt;li&gt;It is your responsibility  to protect your own intellectual property; you should not make a submission to  us if you have concerns about intellectual property.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;If you are  uncertain about the meaning of this policy or the legal ramifications of  submitting materials to us, you should consult with your attorney before making  a submission.&lt;/p&gt;&lt;h3&gt;No Warranty &lt;/h3&gt;&lt;p&gt;&lt;strong&gt;Nothing within these Terms should be meant or implied to  be a warranty. You use the Online Services at your own risk. We do not  guarantee the accuracy, completeness, timeliness, correctness or reliability of  any content available through the Online Services. Online Services are provided  to you when available and are provided on an &amp;ldquo;as is&amp;rdquo; basis. We make no  representation that use of HSID will be uninterrupted or error-free, or free of  viruses or other harmful components.&lt;/strong&gt; &lt;/p&gt;  &lt;p&gt;&lt;strong&gt;Some states do not allow a Terms of Use to have a  &amp;ldquo;no-warranties&amp;rdquo; provision, and even though these Terms make no warranty, if  your state does not allow this type of limitation, this paragraph will not  apply to you.&lt;/strong&gt;&lt;/p&gt;&lt;h3&gt;Limitation of Liability &lt;/h3&gt;&lt;p&gt;&lt;strong&gt;You agree that we have no liability for any loss arising  out of, or relating to: the Online Services; any third-party site or program  accessed through the Online Services; Any acts or omissions by us or any third  party; and/or your access or use of the Online Services. This limitation of  liability includes any claim based on warranty, contract, tort, strict  liability, or any other legal theory.&lt;/strong&gt; &lt;/p&gt; &lt;p&gt; &lt;strong&gt;This limitation of liability does not apply if you are a  New Jersey resident. With respect to residents of New Jersey, any released  parties are not liable for any damages unless such damages are the result of  our negligent or reckless acts or omissions; and any released parties are not,  in any case, liable for indirect, incidental, special, consequential or  punitive damages.&lt;/strong&gt; &lt;/p&gt;  &lt;p&gt;&lt;strong&gt;Other states may also limit liability. If your state does  not allow this type of limitation, one or more of the limitations above may not  apply to you.&lt;/strong&gt;&lt;/p&gt;&lt;h3&gt;Indemnification &lt;/h3&gt;&lt;p&gt;You agree to  defend, indemnify, and hold harmless any released parties from any claim by  third parties, including reasonable attorneys' fees for counsel of our own  choosing, arising out of or related to your breach of the Terms or any  copyright infringement, misappropriation, misuse, gross negligence, intentional  misconduct, or violation of applicable law relating to your use of the Online  Services or Content. You may not transfer or assign any rights or obligations  under this Agreement. In any litigation, you will cooperate with us in  asserting any available defenses.&lt;/p&gt;&lt;h3&gt;Export Controls &lt;/h3&gt;&lt;p&gt;You may not  use, export, re-export, import, sell, transfer, or proxy HSID or Content unless  such activity is permitted by these Terms and such activity is not prohibited  by United States law, the laws of the jurisdiction in which you receive HSID,  or any other applicable laws and regulations. In particular, but without  limitation, the Online Services and/or Content may not be exported, re-exported  or made available in any manner (a) into any U.S. embargoed countries or (b) to  anyone on the U.S. Treasury Department's list of Specially Designated Nationals  or the U.S. Department of Commerce Denied Person's List or Entity List.&lt;/p&gt; &lt;p&gt; By using HSID,  you represent and warrant that you and any ultimate beneficiary of HSID are not  located in any such country or on any such list. You also agree that you will  not use HSID for any purposes prohibited by U.S. law, including, without  limitation, the development, design, manufacture or production of nuclear  missiles or chemical or biological weapons.&lt;/p&gt;&lt;h3&gt;Governing Law and Statute of  Limitations &lt;/h3&gt;&lt;p&gt;You agree that  Minnesota law governs these Terms and any claim or dispute that you may have  against us, and you agree to the jurisdiction and venue of the state and  federal courts in Minnesota for any dispute involving the Company or its employees,  officers, directors, agents and providers.&lt;br&gt;  Unless you are  a resident of New Jersey, you must initiate any cause of action within one year  after the claim has arisen, or you will be barred from pursuing any cause of  action. The United Nations Convention on Contracts for the International Sale  of Goods do not apply to these Terms.&lt;/p&gt;&lt;h3&gt;Severability &lt;/h3&gt;&lt;p&gt;If any  provision of these Terms is held to be unenforceable or invalid by an  arbitrator or court of competent jurisdiction, the remaining portions of the  Terms will be determined without the unenforceable or invalid provision. All  other Terms will remain in full force and effect.&lt;/p&gt;&lt;h3&gt;Miscellaneous &lt;/h3&gt;&lt;p&gt;These Terms  together with the HealthSafe ID Privacy Policy, and any supplemental terms,  policies, rules and guidelines posted on the Online Services, constitute the  entire agreement between you and us in connection with HSID and supersede all  previous written or oral agreements. You acknowledge that we have the right to  seek, at your expense, an injunction to stop or prevent a breach of your  obligations. No waiver by us will have effect unless such waiver is set forth  in writing and signed by us; nor will any such waiver of any breach or default constitute  a waiver of any subsequent breach or default.&lt;/p&gt;&lt;h3&gt;Survival and Assignment &lt;/h3&gt;&lt;p&gt;Your  obligations under the following sections survive termination of this Agreement:  Agreement and Terms; License to Use the Online Services and Content Ownership;  Restrictions on Use of HSID; Copyright Infringement &ndash; DMCA Notice; Unsolicited  Idea Submission Policy; No Warranty; Limitation of Liability; Indemnification;  Export Controls; Governing Law and Statute of Limitations; Termination;  Severability; Miscellaneous. You may not transfer or assign any rights or  obligations under this Agreement. The Company may transfer or assign its rights  and obligations under this Agreement.&lt;/p&gt;&lt;h3&gt;Contact Us &lt;/h3&gt;&lt;p&gt;If you have  questions regarding these Terms, contact us at 1-855-819-5909.&lt;/p&gt; &lt;p&gt;&lt;b&gt;Effective Date: &lt;/b&gt;July 17, 2023&lt;/p&gt;","LblSecuritySettings":"Security Settings","ErrInfoNotMatching":"Your information doesn't match an existing account. Please check that your entries are correct.","BannerEditUsername":"You will be prompted to sign in with your new username after updating your current username.","ErrAgreement":"Please select agreement checkbox.","TxtAnswerPhone":"Please answer the phone, and when prompted enter this confirmation code.&lt;br/&gt;&lt;br/&gt; It may take up to 10 minutes to receive your call.","HdrVerifyAcc":"Please verify your account!","HdrPasswordValidation":"Passwords must have at least:","HdrSetupAcc":"Set up your account","LblA11yInfo":"&lt;a href=&quot;https://www.optum.com/accessibility.html &quot; target=&quot;_blank&quot; &gt; Accessibility Statement for Individuals with Disabilities &lt;span class=&quot;sr-only&quot;&gt;{{ExtLinkAllYText}}&lt;/span&gt;&lt;/a&gt;","TxtSSNDisclaimer":"If you are having trouble registering with your Social Security Number, please attempt to register using the Member ID registration flow.","ErrUserAccountNotEligible":"&lt;b&gt;(Error Code:10002) User Not Eligible:&lt;/b&gt; We are having trouble finding you in our records. Please check that your entries are correct.","HdrVerifyLogin":"Sign in","LblDay":"Day","TxtConsumerCommNoticeLegal":"&lt;p&gt;This Consumer Communications Notice (&amp;ldquo;Notice&amp;rdquo;)  describes some of the ways in which we may communicate with you. As used in  this Notice, terms such as &amp;ldquo;we,&amp;rdquo; &amp;ldquo;us,&amp;rdquo; or &amp;ldquo;our&amp;rdquo; refer to current and future  affiliated entities of UnitedHealth Group or our authorized service providers.  This Notice applies when you agree to this Notice or this Notice is made  available as a link or otherwise on or through our online and mobile websites,  platforms, services, and applications (&amp;ldquo;Online Services&amp;rdquo;). This Notice governs  (a) electronic delivery of communications about existing benefits, programs,  products, services, or tools and/or general health information via email,  websites, and mobile applications (collectively, &amp;ldquo;Informational Electronic  Communications&amp;rdquo;) and (b) informational calls and text messaging (&amp;ldquo;Informational  Calls and Texts&amp;rdquo;), regarding the programs, products, or services that we make  available to you.&lt;br&gt;  You will have the opportunity to update your  contact information and choose your communication delivery preference. It is  your responsibility to provide us with true and accurate, contact information,  and to promptly update any changes. We may use the same contact information  previously provided if you change or add a benefit plan, program, product or  service that we make available to you. You understand that failing to update  your contact information may delay providing you Informational Electronic  Communications. You release and hold us harmless from any consequences of your  failure to provide us accurate contact information or to update your contact  information.&lt;br&gt;  We reserve the right to modify this Notice at  any time. The modified Notice will be effective immediately upon posting. Your  continued receipt of Informational Electronic Communications and Informational  Calls and Texts will constitute your acceptance of the modified Notice.&lt;/p&gt;  &lt;h3&gt;A.&amp;nbsp;Informational  electronic communications&lt;/h3&gt;  &lt;p&gt;We may provide you with Informational  Electronic Communications.&amp;nbsp;&amp;nbsp; Informational Electronic Communications  include, but are not limited to, information about your benefit plan, programs,  products, or services that are or may be available to you in connection with  your transactions with us, Online Services updates, general wellness reminders  or information, prescription reminders, appointment reminders, general health  information, newsletters, and surveys. We may communicate protected health  information with you via unencrypted methods.&amp;nbsp; You acknowledge and accept  that communications may be sent unencrypted and there is some risk of disclosure  or interception of the contents of these communications.&lt;br&gt;  Any request to opt-out of receiving  Informational Electronic Communications will be effective only after we have a  reasonable period of time to process your request. Opt-outs may not apply to  certain types of communications, such as account status, Online Service  updates, or other communications.&lt;br&gt;  Communications sent electronically may be  provided either (1) via email; (2) by access to a website that we will  designate in a notice we send to you when the information is available; or (3)  by other electronic means. At times, in our sole discretion, we may still send  you paper communications in lieu of, or in addition to, sending them  electronically.&lt;/p&gt;  &lt;h3&gt;B.&amp;nbsp;Informational  calls and texts&lt;/h3&gt;  &lt;p&gt;When you provide us a telephone number,  whether landline or mobile, we may contact you, using automated, pre- recorded,  or non-automated means, to provide you information about existing benefits,  programs, products, services, or tools.&lt;br&gt;  Our Online Services may permit you to enroll in text messaging  programs. The frequency and content of our text messages will vary by texting  program.&amp;nbsp; As part of enrollment, each texting program provides specific  information on how to unsubscribe or seek assistance.&amp;nbsp; Our&amp;nbsp;&lt;a href=&quot;#&quot; data-show-modal=&quot;textingTerms&quot;&gt;Texting Terms and Conditions&lt;/a&gt;, as well as any program specific requirements  apply to your interactions with us via text and are incorporated in this Notice  by reference.&lt;/p&gt;","LblEdit":"Edit","ErrOtpVerficationIdleTimeoutEmail":"If you don't receive a code, &lt;a href='#!' addEvent = '[EVENT]'&gt;start over&lt;/a&gt; and choose text or phone.","HdrConsumerCommNotice":"Consumer Communications Notice","HdrVerifyInfo":"Please verify your information","LblLoginId":"Login ID","TxtSubmitButton":"Submit","LblEmailVerify":"Your email has been verified.","SubHdrSentEmailText":"You'll have 10 minutes to enter the confirmation code sent to [TO_EMAIL]","SubLblEnterValidFormat":"Enter either of the accepted number types","HdrPrivacyPolicy":"HealthSafe ID Privacy Policy","LblZipCodeOnly":"Employee assistance program only","SubHdrSentEmailCode":"If an account with that information is found, you&rsquo;ll receive an email. You&rsquo;ll have 10 minutes to enter the confirmation code sent to your email.","LblPrescriptionNo":"Optum Specialty Pharmacy prescription number","TxtAdditionalSMS":"Another code has been sent.","TxtIDType":"Identification Type","LblRegNow":"Register now","DBICModalText":"If you don&rsquo;t complete the online identity verification, you&rsquo;ll be unable to proceed with online registration at this time. You may still be able to register by contacting support for manual assistance.","LblTryAgain":"Try Again","TxtAutomatedTextMsg":"An automated text message with a confirmation code will be sent to the mobile number above.","ErrCannotFindUsername":"The information provided does not match an existing account. For help regarding sign-in, call {{TxtSupportPhoneNumber}}, {{TxtSupportHours}}.","LblRegHelp":"Registration Help","HELP_QA_PASSWORD":"undefined","LblSave":"Save","ClickToCallTryAgainMessage":"We're having some trouble scheduling your call back.","LblCoppaAgree":"Agreement checkbox","HdrLearnMore":"{{TxtHsidBrand}}: One username, one password","TxtIdentityConfirmed":"Your identity has been confirmed.","ErrInvalidTfaSqa":"An error occurred while entering your security questions and answers. Please try again.","LblSendVerificationEmail":"Send Email Verification","SubHdrHelpModal":"Check out the list below for frequently asked questions. For other website or technical questions or issues, call {{TxtSupportPhoneNumber}}.","DBICModalTitle":"Are you sure?","HdrRegister":"Registration","TxtLearnMore":"&lt;h3&gt;What is {{TxtHsidBrand}}?&lt;/h3&gt;&lt;p&gt;{{TxtHsidBrand}} is the updated, secure way to sign in to your {{TxtHsidBrand}} accounts. It lets you choose one username and one password to access nearly all your health benefits information.&lt;/p&gt;&lt;h3&gt;How do I register for a {{TxtHsidBrand}} username and password?&lt;/h3&gt;&lt;p&gt;Registration is a simple process you can complete using your ID card or enrollment materials. To keep your account secure, we&rsquo;ll ask you to confirm your email or phone number. Then you can start using your username and password to sign in each time you return.&lt;/p&gt;&lt;h3&gt;Where can I use my {{TxtHsidBrand}} to sign in?&lt;/h3&gt;&lt;p&gt;This website uses {{TxtHsidBrand}} now, as do many other sites. Which means you can access many of your health benefits with the ease of a single username and password.&lt;/p&gt;&lt;h3&gt;Not sure if you have a {{TxtHsidBrand}}?&lt;/h3&gt;&lt;p&gt;You can check by entering your registration information.&lt;/p&gt;&lt;ul&gt;&lt;li&gt;If you&rsquo;ve already registered, your name will be in the system.&lt;/li&gt;&lt;li&gt;If you haven&rsquo;t registered yet, you can easily complete your registration by entering the rest of your information.&lt;/li&gt;&lt;li&gt;You can also get help to find your username or password&lt;/li&gt;&lt;/ul&gt;","LblBeneficiaryId":"Employer Assigned ID","HdrSessionTimeoutMsg":"Your session has ended prior to completing registration, please restart the registration process from the beginning.","MsgAcctCreate":"Your account has been created","LblContinueDashboardMessage":"You will be automatically sent to your account dashboard shortly.","TxtCheckEmail":"Check your inbox to confirm your email address.","LblInvalidUsername":"Invalid New Username Format.","HdrAcctRecoveryUpdate":"Enter a phone number you can access","StepNameOfregister":"[&quot;step1 landed&quot;, &quot;step2 landed&quot;, &quot;step3 landed&quot;, &quot;step4 landed&quot;, &quot;step 5 landed&quot;]","HdrSettings":"Settings","LblSessionCountdownTimer":"Your session will end in...","RequestACallBackMessage":"Sorry, but we can't confirm that you have access to OptumRx. If you'd like help, you can request a call and one of our agents will help you out, or you may call us at {{TxtSupportPhoneNumber}}.","ErrNotAvailableField":"[FIELD_NAME] not available.","ErrPatternMatch":"undefined","MsgTextAgainActive":"Text me again will be active after","LblMemberIdOrBeneficiaryId":"Member ID or Medicare Number","LblGrpOrPolicyNum":"Group or Policy Number","LblRegister":"Register","Numbers":"[0,1,2,3,4,5,6,7,8,9]","ErrCannotFindInRecords":"We&rsquo;re sorry, but we can&rsquo;t find you in our records.","ErrorRegisteringCallBack":"Error registering call back","SubHdrVerifyInfo":"In order to access this portal, please review the information below.","SubHdrDashboard":"{{TxtHsidBrand}} is the updated, secure way to sign in to your {{TxtHsidBrand}} accounts. It lets you choose one username and one password to access nearly all your health benefits information.","SubLblUsername":"View username suggestions","LblwithAreaCode":"with area code","ImgCardDetails":"undefined","LblTopicDiscussion":"What would you like to discuss?","LblConfirmEmail":"Confirm Email","HdrUpdateEmail":"Update email address","TxtCallingUpdatedPhoneNum":"We are calling you at your updated phone number. Please enter confirmation code below.","TxtErrorPrefix":"Error:","HdrUpdateUsername":"Edit Username","SubHdrverifyEmail":"We've emailed a confirmation message to the account below. Please check your email to confirm your account.","TxtAgreement":"By selecting this checkbox, I have reviewed and agree to the &lt;a  href=&quot;#!&quot; data-show-modal=&quot;termsOfuser&quot;&gt;Terms of Use&lt;/a&gt;, &lt;a href=&quot;#!&quot; data-show-modal=&quot;privacyPolicy&quot;&gt;Privacy Policy&lt;/a&gt; and &lt;a href=&quot;#!&quot; data-show-modal=&quot;consumerNotice&quot;&gt;Consumer Communications Notice&lt;/a&gt;.","HELP_FAQ_REGISTER":"undefined","TxtConfirmMsg":"Please enter the confirmation code that has been sent to the phone number below. The code will expire after 10 minutes.&lt;br&gt;Depending on your service, this may take a few minutes. &lt;b&gt;Please do not navigate away from this page&lt;/b&gt; while waiting for the code.","HdrTmxBlockedStepUp":"We&rsquo;re unable to update your {{TxtHsidBrand}} right now.  &lt;b&gt;(Error 20003)&lt;/b&gt;","HELP_QA_SETTINGS":"undefined","PlaceHldrEmail":"name@domain.com","HdrConfirmEmailAddress":"Confirm your email address","ErrOldPasswordWrong":"Old password is wrong","TxtPhoneRates":"Messaging and data rates apply.","HdrResetPwd":"Reset your password","ErrNumber":"[NUMBER_OF] number","HdrLetsRegister":"Let's get you registered","ErrBodyNoAccess":"Our records indicate you don't have access to this portal. If you think you are getting this message in error, please call {{TxtSupportPhoneNumber}}, {{TxtSupportHours}} with any website or technical questions or issues.","HdrRecoverUsername":"Recover your username","LblTextMe":"Text me","SubLblMemberID":"Enter the ID from your Health Plan member ID card. Please do not include any special characters, dashes, or spaces.","HdrLogin":"Secure, convenient sign in.","HdrTermsOfUse":"HealthSafe ID (HSID) Terms of Use","TxtMsgForFooter":"We&rsquo;re here for you. Call us toll-free at {{TxtSupportPhoneNumber}}, {{TxtSupportHours}}.","LblAnswer":"Answer [NUMBER_OF]","PlaceHldrDay":"DD","SubHdrPhoneCallCode":"If an account with that information is found, you&rsquo;ll receive a call. Please enter the confirmation code below when prompted. It may take up to 10 minutes to receive your call.","SubHdrSignInSetting":"Keep your &lt;a href='#!' addEvent = '[EVENT]'&gt;{{TxtHsidBrand}}&lt;/a&gt; account secure and up to date in case we need to confirm your identity.","ExtLinkAllYText":"Opens in a new window or tab","ListOfLanguage":"{&quot;en&quot;:&quot;English&quot;,&quot;zh&quot;:&quot;&#20013;&#25991;&quot;,&quot;ht&quot;:&quot;Krey&ograve;l&quot;,&quot;es&quot;:&quot;Espa&ntilde;ol&quot;,&quot;ko&quot;:&quot;&#54620;&#44397;&#51064;&quot;,&quot;hm&quot;:&quot;Hmoob&quot;,&quot;il&quot;:&quot;Ilocano&quot;,&quot;so&quot;:&quot;Soomaali&quot;,&quot;tl&quot;:&quot;Tagalog&quot;,&quot;vi&quot;:&quot;Ti&#7871;ng Vi&#7879;t&quot;,&quot;kc&quot;:&quot;&#4096;&#4106;&#4142;&#4101;&#4158;&#4142;&#4196;&quot;,&quot;my&quot;:&quot;&#4121;&#4156;&#4116;&#4154;&#4121;&#4140;&quot;}","LblCancel":"Cancel","ErrFastTrackOtcAttemptLimit":"Sorry, you've reached the maximum number of retry attempts for verifying your confirmation code. Your registration link is now invalid, please enter your information to complete registration.","DBICDescription":"&lt;div&gt;&lt;p&gt;Check your email or text messages for a link from our partner, IDverse, and follow the instructions to verify your identity.&lt;/p&gt;&lt;p&gt;You will need to upload a selfie and a photo of your driver&rsquo;s license, passport, or other government issued ID card.&lt;/p&gt;&lt;p&gt;Leave this window open while you complete identity verification. You will be automatically routed to the next step once verification is complete. &lt;/p&gt;&lt;/div&gt;","LblNewPwd":"New Password","ErrExpiredCode":"Code has expired","ErrNumbersOnly":"Only numbers are allowed.","ErrAccountLockedText":"To keep your account safe, it's time to reset your password before continuing.&lt;br/&gt;&lt;br/&gt; &lt;a href=[UNLOCK_ACCOUNT_URL]&gt;Reset Password&lt;/a&gt;","SublblSecuritySettings":"This is how we can contact you to verify your account if you get locked out.","LblHealthPlanId":"Health Plan ID","SubHdrTmxBlockedAccountRecovery":"Please contact support at {{TxtSupportPhoneNumber}}, {{TxtSupportHours}}.","LblLoginIdField":"Your Login ID","HdrUsernameValidation":"Username must have at least:","TxtHsidBrand":"HealthSafe ID&lt;sup&gt;&reg;&lt;/sup&gt;","TxtQuestionCodeExpired":"You have exceeded the time limit to provide the correct security answer. Please try again.","LblEditAccountSettings":"Edit Account Settings","TxtZipCodeOnly":"If you don&rsquo;t have a behavioral health plan, enter your ZIP code to register your employee assistance program (EAP) account.","SubLblEmailUniquness":"Must be unique per account.","SubHdrLogin":"Use your &lt;a href='#!' addEvent = '[EVENT]'&gt;{{TxtHsidBrand}}&lt;/a&gt; to sign in.","LblSettingsHelp":"Settings Help","LblNewUsername":"New Username","TxtOptional":"(Optional)","LblOk":"OK","LblHide":"Hide [FIELD_NAME]","ErrUpdatingPhone":"Error updating phone number.","ClickToCallNeedHelpHeader":"We're sorry but request a call is not available","MsgCallAgainActive":"Call me again will be active after","TxtUnmatchedCode":"Confirmation Code did not match.","TxtHomePageLink":"Return to home page","ErrAtLeast13YearsOld":"You must be 13 or older to access this website.","TxtRequiredFields":"Indicates a required field","TxtConfirmCall":"We are calling you now. Please enter the confirmation code below when prompted.","LblGetNewCode":"Get new code","ErrTxtNoEmailMatch":"We don't recognize that email address. Please try again with your username instead of email address.","LblCreatedDate":"Created Date","ErrUserMismatch":"Username entered doesn't match to the username used to request unlock. Please try again with the correct username.","ClickToCallSuccessMessage1":"Great, you'll receive call at the time you requested.","ClickToCallSuccessMessage2":"One of our agents will call you at [PHONE_NUMBER].","SubHdrTmxBlocked":"Please contact support at &lt;a href=&quot;tel:+18888782135&quot;&gt;1-888-878-2135&lt;/a&gt;, M-F 7 a.m. to 7 p.m. ET.","LblAlert":"alert","LblContinueDashboard":"Continue to Account","LblDupCheckHeading":"We found your {{TxtHsidBrand}}","HdrSessionTimeout":"Session Timeout","LblSignInMobileApp":"Sign In with Mobile App","TxtCalling":"We are calling you!","HdrAlmostFinish":"Almost finished!","SubHeadingVerificationModal":"Select a way to confirm your identity.","SubHdrConfirmMethod":"To keep your account secure, please choose a confirmation method.","LblUpdated":"updated","ErrAnsMatchWrdQuesTxt":"Answer cannot contain any single word from question text.","HdrTmxBlockedRegistrationIncomplete":"Unable to complete registration (Error: 20004)","SubHdrSetUpReg":"Create your &lt;a href='#!' addEvent = '[EVENT]'&gt;{{TxtHsidBrand}}&lt;/a&gt; to help protect the security of your personal health information.","LblPhoneNum":"Phone Number","LblTxtMsgButton":"Send me a text message","ErrNoSpaces":"No Spaces","PswdErrGenricMsg":"[FIELD_NAME] cannot include","PlaceHldrYear":"YYYY","ErrRegisterFail3":"We&rsquo;re unable to confirm that you have access to this secure area of the site. If you believe you&rsquo;re receiving this message in error, please call us at {{TxtSupportPhoneNumber}}, {{TxtSupportHours}} with any website or technical questions or issues. &lt;b&gt;(Error Code:10001) User Not Found:&lt;/b&gt; ","ErrRegisterFail2":"Unfortunately, we're still having trouble finding you. Please check your entries one more time, to be sure they match the information on your health insurance ID card. &lt;b&gt;(Error Code:10001) User Not Found:&lt;/b&gt; ","ErrTokenInvalid":"Error in validating the token. Please try again or call support if error persists.","LblMobile":"Mobile","SubHdrFindID":"undefined","HdrCoppa":"Parents and legal guardians","TxtSkipRegistration":"Update your account next time you sign in. You can skip this until XX/XX/2021.","LblTroubleRecevingCode":"Trouble receiving code?","DBICModalButton1":"No, I&rsquo;ll complete the verification","DBICModalButton2":"Yes, discontinue registration","HdrAcctComplete":"Your account is almost complete.","ErrDelayResendText":"Can't resend text now. Please wait before trying to resend text again.","LblPhone":"Phone","HdrFullStepUp":"Sign in","LblPhoneCall":"Phone Call","TxtResetPwd":"Reset Password","TxtEdit":"Edit","LblCaregiverField":"Caregiver Access Code","LblContinue":"Continue","HdrUsername":"Username","ErrSpecialChar":"Special character is not allowed.","LblPhoneCountryCode":"Country Code","LblLName":"Last Name","ErrNoAccessSignIn":"Our records indicate you don't have access to this portal. If you think you are getting this message in error, please call {{TxtSupportPhoneNumber}}, {{TxtSupportHours}} with any website or technical questions or issues.","LblStepUpSkipLink":"Skip for now","TxtEligiblePortals":"Login to the following sites with your {{TxtHsidBrand}} Username and Password to access your health benefits information:","ErrInvalidTfaData":"An error occurred while entering in your information. Please try again.","ErrRestartProcess":"Something went wrong. Please refresh your browser and try again.","SubHdrRecoverUsername":"This username recovery tool is for &lt;a href='#!' addEvent = '[EVENT]'&gt; {{TxtHsidBrand}}&lt;/a&gt; only. If you're not sure you have a {{TxtHsidBrand}}, &lt;a href='#!' addEvent = '[EVENT]'&gt;register now&lt;/a&gt; and we&rsquo;ll check to see if you have one.","TxtRememberMe":"Remember my username &lt;b&gt;(Optional)&lt;/b&gt;","TxtConfirmCode":"Confirmation Code","LblQuestionTwo":"Question two","LblVerificationMethod":"Verification Method","LblViewAnswer":"View All Answers","LblSignInHelp":"Sign In Help","TxtTrustedDevice":"For your security, we do not recommend selecting this option on a device you share with others. If you trust the device you are currently using, select &quot;Remember my username&quot; and you may not have to verify this account when you sign in for a period of time.","LblInputValid":"[FIELD_NAME] input is valid","ErrEmailAlreadyExistsAuthenticated":"This email address has already been used for a {{TxtHsidBrand}} account. Please enter a different email address.","TxtPrivacyPolicyLegal":" &lt;p&gt; We recognize that the privacy of your  information is important. This Privacy Policy (&amp;ldquo;Privacy Policy&amp;rdquo; or &amp;ldquo;Policy&amp;rdquo;)  describes our practices in connection with information we collect when you  register for and use your HealthSafeID (&amp;ldquo;HSID&amp;rdquo;) to log in to online and mobile  websites, platforms, services and applications (collectively, &amp;quot;Online  Services&amp;rdquo;).&nbsp; &lt;/p&gt;&lt;p&gt;&lt;strong&gt;Please note that your use of the Online  Services is governed by the underlying Online Service&amp;rsquo;s own Privacy Policy and  Terms of Use, which we encourage you to read.&nbsp; &lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Use of HSID is intended for a United States  audience. Any information you provide, including any personal information, will  be transferred to and processed by a computer server located within the United  States.&lt;br&gt;  By registering for and using an HSID you acknowledge  the collection, use, disclosure, and storage of information as described in  this Privacy Policy.&lt;br&gt; &lt;p&gt;Our Privacy Policy explains: &lt;br&gt;&lt;ul type=&quot;disc&quot;&gt;  &lt;li&gt;&lt;a href=&quot;#WhenPolicyApplies&quot;&gt;When This Privacy Policy Applies&lt;/a&gt;&lt;/li&gt;  &lt;li&gt;&lt;a href=&quot;#InformationCollected&quot;&gt;What Information We Collect       About You&lt;/a&gt;&lt;/li&gt;  &lt;li&gt;&lt;a href=&quot;#InformationUsed&quot;&gt;How We Use Your Information&lt;/a&gt;&lt;/li&gt;  &lt;li&gt;&lt;a href=&quot;#InformationShared&quot;&gt;How We Share Your Information&lt;/a&gt;&lt;/li&gt;  &lt;li&gt;&lt;a href=&quot;#InformationManaged&quot;&gt;How to Manage Your Information&lt;/a&gt;&lt;/li&gt;  &lt;li&gt;&lt;a href=&quot;#InformationProtected&quot;&gt;Protecting       Your Information&lt;/a&gt;&lt;/li&gt;  &lt;li&gt;&lt;a href=&quot;#Children13&quot;&gt;Children Under 13&lt;/a&gt;&lt;/li&gt;  &lt;li&gt;&lt;a href=&quot;#AddtlCARights&quot;&gt;Additional Rights for       California Residents&lt;/a&gt;&lt;/li&gt;      &lt;li&gt;&lt;a href=&quot;#SSN&quot;&gt;Social       Security Number Protection Policy&lt;/a&gt;&lt;/li&gt;  &lt;li&gt;&lt;a href=&quot;#PolicyChanges&quot;&gt;Changes to This Policy&lt;/a&gt;&lt;/li&gt;  &lt;li&gt;&lt;a href=&quot;#ContactUs&quot;&gt;Contact Us&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;WhenPolicyApplies&quot; id=&quot;WhenPolicyApplies&quot;&gt;&lt;/a&gt;When This Privacy Policy Applies&lt;/h3&gt;  &lt;p&gt;&lt;strong&gt;Our Policy applies to your creation of an HSID  and your use of HSID to log in to Online Services.&nbsp; This Privacy Policy does not apply to  practices on, or information collected through, the underlying Online Services  that you use HSID to log into, which are governed by their own separate Privacy  Policies. &lt;/strong&gt;&nbsp; &lt;/p&gt;  &lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;InformationCollected&quot; id=&quot;InformationCollected&quot;&gt;&lt;/a&gt;What Information We Collect About You &lt;/h3&gt; &lt;p&gt; We may collect the following types of  information through the Online Services:&amp;nbsp;&lt;u&gt;(1)&lt;/u&gt;&amp;nbsp;information you  provide directly to us, and&amp;nbsp;&lt;u&gt;(2)&lt;/u&gt;&amp;nbsp;information that is  automatically provided to us or collected through your use of our Online  Services (collectively, &amp;ldquo;Information&amp;rdquo;).&lt;/p&gt;  &lt;h4&gt;&lt;em&gt;Information you provide directly to us:&lt;/em&gt;&lt;/h4&gt;   &lt;p&gt;When you register for an HSID, we collect the  following information from you: &lt;br&gt;  Username and Password&lt;br&gt;  Email address &lt;br&gt;  Telephone number&lt;br&gt;  Answers to Security  Questions&lt;/p&gt;&lt;h4&gt;&lt;em&gt;Information that is automatically collected:&lt;/em&gt;&lt;/h4&gt;  &lt;p&gt;We also may obtain Information that is  automatically collected when you register or use HSID. The automatically  collected Information may include demographic, de-identified, aggregated, or  certain information from your device such as technical information about your  device, web browser information, IP address, and server log files collected by  us or provided by you. See&amp;nbsp;&lt;a href=&quot;#CookiesTracking&quot;&gt;Cookies and Tracking&lt;/a&gt;&amp;nbsp;for more information on automatically  collected information.&lt;/p&gt;  &lt;p&gt;You may limit the Information you provide or  make available to us if you want to; however, that may limit your ability to  access or use certain functions of the Online Services or to request certain  services or information.&lt;/p&gt;  &lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;InformationUsed&quot; id=&quot;InformationUsed&quot;&gt;&lt;/a&gt;How We Use Your Information&lt;/h3&gt;&lt;p&gt;We  may use the Information:&lt;/p&gt;&lt;ul&gt;  &lt;li&gt;To respond to an email, chat or other instant  message or particular request from you;&lt;/li&gt;  &lt;li&gt;To communicate with you;&lt;/li&gt;  &lt;li&gt;To provide you with content, services, and  functionality through HSID&lt;/li&gt;  &lt;li&gt;To authenticate you on any portion of the Online  Services and with vendors acting on our behalf;&lt;/li&gt;  &lt;li&gt;To contact you about your experience using  HSID;&lt;/li&gt;  &lt;li&gt;To personalize your experience on the Online  Services;&lt;/li&gt;  &lt;li&gt;To perform analytics and to improve HSID  functionality;&lt;/li&gt;  &lt;li&gt;To facilitate the provision of software  updates and product support;&lt;/li&gt;  &lt;li&gt;To comply with applicable laws, regulations,  and legal process;&lt;/li&gt;  &lt;li&gt;To protect someone's health, safety, or  welfare;&lt;/li&gt;  &lt;li&gt;To protect our rights, the rights of  affiliates or related third parties, or to take appropriate legal action, such  as to enforce our Terms of Use;&lt;/li&gt;  &lt;li&gt;To keep a record of our transactions and  communications; and&lt;/li&gt;  &lt;li&gt;As otherwise necessary or useful for us to  conduct our business, so long as such use is permitted by law or for any other  purpose with your consent.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;We may use Information to contact you through any  contact information you provide through our Online Services, including your  email address or telephone number. These electronic communications may contain  protected health information. You acknowledge and accept that such  communications may be sent unencrypted and there is some risk of disclosure or  interception of the contents of these communications. &lt;/p&gt; &lt;p&gt; We may, when permitted, combine your  Information with other information, whether online or offline, maintained or  available to us from you or from other sources, such as from our vendors, and  we may use and disclose combined data for the purpose described in this Section  or for internal business purposes. We may, when permitted, use and disclose  de-identified and aggregated data for any purpose, which may include, without  limitation, disclosures to third parties for analytics purposes such as  evaluating the Online Services and providing additional benefits, programs, and  services.&lt;/p&gt;  &lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;InformationShared&quot; id=&quot;InformationShared&quot;&gt;&lt;/a&gt;How We Share Your Information&lt;/h3&gt;  &lt;p&gt;We will only share your Information with third  parties as outlined in this Policy and as otherwise permitted by law or as  permitted with your consent.&lt;/p&gt;  &lt;p&gt;We will share a unique user ID with the Online  Services in order to authenticate you and enable you to login.&lt;/p&gt;  &lt;p&gt;We may share Information if all or part of the  Company is sold, merged, dissolved, acquired, or disbanded to any extent in a  similar transaction, or in connection with steps that may need to be taken in  anticipation of such events.&lt;/p&gt;  &lt;p&gt;We may share Information in response to a  court order, subpoena, search warrant, or to comply with law or regulation. We  may cooperate with law enforcement authorities in investigating and prosecuting  activities that are illegal, violate our rules, or may be harmful to other  visitors.&lt;/p&gt; &lt;p&gt; We may also share Information within the  Company, including among affiliates, or with our parent company, or  subsidiaries.&lt;/p&gt; &lt;p&gt; We may also share Information with other  third-party companies with which we have a business relationship or hire to  perform services on our behalf. For example, we may hire a third-party company  to help us send and manage email, and we might provide that third-party company  with your email address and certain other Information for them to send you an  email message on our behalf. Similarly, we may hire third-party companies to  host or operate some of our Online Services and related computers and software  applications.&lt;/p&gt;  &lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;InformationManaged&quot; id=&quot;InformationManaged&quot;&gt;&lt;/a&gt;How to Manage Your Information&lt;/h3&gt;  &lt;p&gt;Your HSID profile can be updated from the HSID  settings page.&nbsp; &lt;/p&gt;  &lt;h4 class=&quot;hsid_privacypolicy_h4&quot;&gt;Informational Calls and Texts&lt;/h4&gt;  &lt;p&gt;When you provide us a telephone number,  whether landline or mobile, we may contact you, using automated, pre- recorded,  or non-automated means, for account recovery and authentication purposes.&lt;/p&gt;  &lt;p&gt;Personal Information collected through our  texting programs will not be shared, sold, or disclosed to third parties for  their own marketing purposes.&lt;br&gt;  We reserve the right to modify this section at  any time. The modified section will be effective immediately upon posting. Your  continued receipt of Informational Electronic Communications and Informational  Calls and Texts will constitute your acceptance of the modified section.&lt;/p&gt;  &lt;h4 class=&quot;hsid_privacypolicy_h4&quot;&gt;&lt;a name=&quot;CookiesTracking&quot; id=&quot;CookiesTracking&quot;&gt;&lt;/a&gt;Cookies and Tracking&lt;/h4&gt;  &lt;p&gt;The Company may use various technologies,  including cookies, tokens, tags, web logs, web beacons, scripts, and web server  logs to gather automatically collected information and may aggregate this  information from users of HSID or to enable certain HSID functionality. This  information may include demographic data, technical information about the  technology (&lt;em&gt;e.g.&lt;/em&gt;, phone, computer) you use to connect to the Online  Services, web browser information, your IP address, and browsing behavior such  as pages visited and how often they are visited (collectively, &amp;quot;Activity  Information&amp;quot;). We may also use third-party analytics companies to provide  these services.&lt;/p&gt;  &lt;p&gt;Activity Information is captured using various  technologies and may include cookies. &amp;quot;Cookies&amp;quot; are small text files  that may be placed on your computer or mobile device when you visit a website or  click on a URL using your web browser. Cookies may include &amp;quot;single-session  cookies&amp;quot; which generally record information during only a single visit to  a website and then are erased, and &amp;quot;persistent&amp;quot; cookies which are  generally stored on a computer or mobile device unless or until they are  deleted or are set to expire. You may disable cookies and similar items by  adjusting your browser preferences at any time; however, this may limit your  ability to take advantage of HSID. In addition, you may also have additional  means to manage the collection of Activity Information by:&lt;/p&gt;&lt;ul&gt;  &lt;li&gt;Visiting &lt;a href=&quot;https://smetrics.optum.com/optout.html&quot;&gt;https://smetrics.optum.com/optout.html&lt;/a&gt; to &amp;quot;Opt-Out&amp;quot; of Adobe data  aggregation and analysis;&lt;/li&gt;  &lt;li&gt;Clicking on the &amp;quot;Opt-Out&amp;quot; link at  the bottom of the home web page, if applicable;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;The inclusion of the links above does not imply that we  endorse, or otherwise monitor the privacy or security practices of that  third-party website or software application or the accuracy of its content. &lt;/p&gt;  &lt;p&gt;Please note that we do not currently respond  to web browser &amp;quot;Do Not Track&amp;quot; signals that provide a method to opt  out of the collection of Information about online activities over time and  across third-party websites or online services because, among other reasons,  there is no common definition of such signals and no industry-accepted standards  for how such signals should be interpreted.&lt;/p&gt;  &lt;p&gt;We gather Activity Information about you to  improve the quality of our services, such as the best method and time to  contact you. Without limiting the other ways in which we may use Information as  described herein, we may otherwise use and disclose your Activity Information  unless restricted by this Policy or by law. Some examples of the ways we use  your Activity Information include:&lt;/p&gt;&lt;ul&gt;  &lt;li&gt;Customizing your experiences, including  managing and recording your preferences;&lt;/li&gt;  &lt;li&gt;Authenticating your account information;&lt;/li&gt;  &lt;li&gt;Marketing, product development, and research  purposes;&lt;/li&gt;  &lt;li&gt;Tracking resources and data accessed on the  Online Services;&lt;/li&gt;  &lt;li&gt;Developing reports regarding Online Service  usage, activity, and statistics;&lt;/li&gt;  &lt;li&gt;Assisting users experiencing problems with our  services;&lt;/li&gt;  &lt;li&gt;Updating and servicing our Online Services;&lt;/li&gt;  &lt;li&gt;Enabling certain functions and tools on the  Online Services; and&lt;/li&gt;  &lt;li&gt;Tracking paths of visitors to the Online  Services and within the Online Services.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;As described above, we may use tracking  technologies that allow us to recognize your device when you return to our  Online Services within a period of time, as determined by us, and to support  automatic login to your Online Services. To maintain your privacy, you should  affirmatively log out of your account prior to your session ending (whether you  end your session or we end your session, for example if our Online Services has  &amp;quot;timed out&amp;quot; -&amp;nbsp;&lt;em&gt;i.e.&lt;/em&gt;, we have ended your session  automatically after a period of inactivity as determined by us in our sole  discretion). Unless you affirmatively log out of your account, you may be  automatically logged back in the next time you or any user of your devices  visits the Online Services.&lt;/p&gt;    &lt;h4&gt;Retention of Data&lt;/h4&gt; &lt;p&gt; We  will retain your personally identifiable information (PII) and Activity  Information for as long as is necessary for the purposes set out in this  Privacy Policy. We will retain and use your PII to the extent necessary to  comply with our legal obligations (for example, if we are required to retain  your data to comply with applicable laws), resolve disputes, and enforce our  legal agreements and policies.&lt;/p&gt; &lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;InformationProtected&quot; id=&quot;InformationProtected&quot;&gt;&lt;/a&gt;Protecting Your Information&lt;/h3&gt;  &lt;p&gt;We maintain administrative, technical, and  physical safeguards designed to protect the Information that you provide when  registering and using HSID. These safeguards vary based on the sensitivity of  the Information that is being collected, used, and stored. We cannot guarantee  the security of our Online Services, nor can we guarantee the security of the  Information you transmit to us over the Internet, including your use of email.  We are not liable for the illegal acts of third parties such as criminal  hackers.&lt;/p&gt;  &lt;p&gt;It is your responsibility to safeguard the  devices you use to access our Online Services (such as laptops, tablets and  mobile devices), and to use appropriate security settings on those devices. If  those devices are lost, stolen or misplaced, others may be able to access your  account and your personal Information using those devices. You should  affirmatively log out of your account (i) prior to ending your session, or (ii)  if you will be inactive on the Online Services for more than a few minutes;  otherwise, the next user of that computer or device, particularly a public one  or one not owned by you, may be able to access your account and the Information  in your account if your session has not ended.&lt;/p&gt;  &lt;p&gt;You agree that we are not responsible for any  harm that may result from someone accessing your account or personal  Information on any computer or device where you do not, for any reason, take  the necessary steps to log out of your account prior to ending a session on  such device or computer.&lt;/p&gt;  &lt;p&gt;We retain Information for as long as necessary  for the purpose for which it is collected, subject to a longer period if the  Information is relevant to a legal challenge.&lt;/p&gt;  &lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;Children13&quot; id=&quot;Children13&quot;&gt;&lt;/a&gt;Children Under 13&lt;/h3&gt;  &lt;p&gt;We will not intentionally collect any personal  information (as that term is defined in the Children's Online Privacy  Protection Act) from children under the age of 13 through our Online Services  without receiving parental consent. If you think that we have collected such  personal information from a child under the age of 13 through our Online  Services, please&amp;nbsp;&lt;a href=&quot;#ContactUs&quot;&gt;Contact Us&lt;/a&gt;&amp;nbsp;immediately. &lt;/p&gt;  &lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;AddtlCARights&quot; id=&quot;AddtlCARights&quot;&gt;&lt;/a&gt;Additional Rights for California Residents&lt;/h3&gt;  &lt;h4 class=&quot;hsid_privacypolicy_h4&quot;&gt;California &quot;Shine the Light&quot; Privacy Rights&lt;/h4&gt;&lt;p&gt;California law permits our customers who are California residents to request certain information regarding the disclosure of certain personal information to third parties for their direct marketing purposes.&lt;/p&gt;&lt;p&gt;If we have disclosed any personal information to third parties for direct marketing purposes, we will provide a list of the categories of personal information, along with the names and addresses of these third parties to you at your request. To make such a request, write us at the postal or email address found in the &lt;a href=&quot;#ContactUs&quot;&gt;Contact Us&lt;/a&gt; section of this Policy.&lt;/p&gt;&lt;p&gt;This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the specified email or postal address. You should put &amp;quot;California Privacy Rights-Direct Marketing&amp;quot; in the email subject line and in the body of your request. You must provide us with specific information regarding yourself so that we can accurately respond to the request.&lt;/p&gt;&lt;h4 class=&quot;hsid_privacypolicy_h4&quot;&gt;California Minors Under 18&lt;/h4&gt;&lt;p&gt;If you are a California resident under the age of 18 and are a registered user of our Online Services, you may request that we remove from our Online Services any content you post to our Online Services that can be accessed by any other user (whether registered or not). Please note that any content that is removed from visibility on our Online Services may still remain on our servers and in our systems. To request removal of content under this provision, please write or email us at the postal or email address found in the &lt;a href=&quot;#ContactUs&quot;&gt;Contact Us&lt;/a&gt; section of this Policy. When you write to us, please provide us with a description of the content and the location of the content on our Online Services, along with any other information that we may require to consider your request. Please note that removal of content under this provision does not ensure complete or comprehensive removal of the content or information posted on the Online Services by you.&lt;/p&gt;  &lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;SSN&quot; id=&quot;SSN&quot;&gt;&lt;/a&gt;Social Security Number Protection Policy&lt;/h3&gt;&lt;p&gt;It is our policy to protect the confidentiality of Social Security numbers (&amp;quot;SSNs&amp;quot;) that we receive or collect in the course of business. We secure the confidentiality of SSNs through various means, including physical, technical, and administrative safeguards that are designed to protect against unauthorized access. It is our policy to limit access to SSNs to that which is lawful and to prohibit unlawful disclosure of SSNs.&lt;/p&gt;&lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;PolicyChanges&quot; id=&quot;PolicyChanges&quot;&gt;&lt;/a&gt;Changes to This Policy&lt;/h3&gt;&lt;p&gt;We may change this Policy at any time. If we do so, such change will appear on this page. You may always visit this Policy to learn of any updates. Your continued access to or use of the Online Services constitutes your consent to these changes to this Policy.&lt;/p&gt;&lt;h3 class=&quot;hsid__privacypolicy_h3&quot;&gt;&lt;a name=&quot;ContactUs&quot; id=&quot;ContactUs&quot;&gt;&lt;/a&gt;Contact Us &lt;/h3&gt;&lt;p&gt;Contact us regarding this Policy or related privacy practices. If you believe we or any company associated with us has misused your Information, please contact us immediately.&lt;/p&gt; &lt;p&gt;  MN101-E013, 11000 Optum Circle&lt;br&gt;  Eden Prairie, MN 55344&lt;br&gt; &lt;a href=&quot;mailto:privacy@optum.com&quot;&gt;privacy@optum.com&lt;/a&gt;&lt;/p&gt; &lt;p&gt;&lt;b&gt;Effective Date: &lt;/b&gt;July 17, 2023&lt;/p&gt;","ErrUpdatingUsername1Hr":"Username can only be changed once during a 60 minute timeframe","TxtRequired":"(Required)","ErrTokenExpire":"The email confirmation link you used has expired. Please sign in to request a new confirmation link.","HdrTmxBlockedRegistration":"(Error: 20001) We&rsquo;re unable to create your {{TxtHsidBrand}} right now. ","LblQuestionOne":"Question one","ErrInvalidTfaPhone":"Check that the phone number is entered correctly. Enter your full phone number with area code.","HdrTmxBlockedRegistrationVelocity":"(Error: 40001) We&rsquo;re unable to create your {{TxtHsidBrand}} right now.","TxtChangePhoneNum":"This will change the phone number we have on file for you.","SubLblUsingMemberId":"You are entering a Member ID","LblTechAssistance":"Technical Assistance / Login issues","TxtWrongNumber":"Wrong number? Call {{TxtSupportPhoneNumber}}.","LblMemberId":"Health Plan Member ID","TxtCallFail":"Call failed","LblQuestionThree":"Question three","ErrNoRecovery":"The information provided does not match an existing account. To locate your account and confirm your identity, please call {{TxtSupportPhoneNumber}}, {{TxtSupportHours}}.","LblPassword":"Password","ErrCapitalLetter":"[NUMBER_OF] capital letter","HdrverifyEmail":"Please verify your email!","SubHdrUpdateTc":"Please review and accept the following terms of service to sign in to your account.","HdrAcctSafe":"Keep your account safe","TxtPhoneRatesTextMsg":"Messaging, data rates, and the &lt;a href=&quot;#&quot; data-show-modal=&quot;consumerNotice&quot;&gt;Consumer Communications Notice&lt;/a&gt; apply.","ErrAlreadyRecovered":"Please follow the &lt;a href='[FLOWNAME_PASSWORD_URL]'&gt;Reset Password&lt;/a&gt; flow to reset your account.","TxtRememberMeMFAPages":"&lt;a href=&quot;#&quot; data-show-modal=&quot;trustedDevice&quot;&gt;Trust this device&lt;/a&gt; &lt;b&gt;(Optional)&lt;/b&gt;","HdrTmxBlockedLogin":"(Error: 20002) Your {{TxtHsidBrand}} is locked. ","TxtSupportPhoneNumber":"&lt;a href=&rdquo;tel:1-877-515-9364&rdquo;&gt;1-877-515-9364&lt;/a&gt;","ErrAccountLockedSupport":"Your account has been locked. You have exceeded the number of attempts allowed to complete account authorization. Please call {{TxtSupportPhoneNumber}}, {{TxtSupportHours}} to unlock your account.","LblNextAvailable":"Next Available","LblForgot":"Forgot","LblDOBFormatHint":"mm/dd/yyyy","ErrFailedToSendEmail":"Error sending email","HELP_QA_REGISTER":"[ { &quot;Q&quot;: &quot;What information do I need to register?&quot;, &quot;A&quot;: &quot;Each {{TxtHsidBrand}} portal requires different information to register. However, you only have to sign up for a {{TxtHsidBrand}} once. If you are unsure if you have a {{TxtHsidBrand}}, select Forgot Username from the sign in page to check. If you don't have a {{TxtHsidBrand}}, go to the registration page to find out the required information to register.&quot; },{ &quot;Q&quot;: &quot;Why do I have to verify my identity?&quot;, &quot;A&quot;: &quot;We strive for the highest level of privacy and security. Because of this, we need to verify that the person logging in is who they say they are.&quot; },{ &quot;Q&quot;: &quot;How can I verify my identity?&quot;, &quot;A&quot;: &quot;You can verify your identity through an SMS text or phone number.&quot; },{ &quot;Q&quot;: &quot;Is the registration process secure?&quot;, &quot;A&quot;: &quot;We use advanced security software to stop attacks. If we see something suspicious, we require users to use Two-Factor Authentication to confirm identity.&quot; } ]","LblBackToAccountSettings":"Back to Account Settings","FailedErrMessage":"Failed to verify provided information, retry...","TxtNoticePhoneUpdate":"This will update your account with your new phone.","LblYear":"Year","HSID20ConfirmLink":"https://st1.healthsafe-id.com/rt/login/","LblHealthInsuranceMemberId":"Health Insurance Member ID","LblEmailMe":"Email me","LblInvalidDate":"Invalid date.&nbsp;Please use this&nbsp;format for your Date of Birth (mm/dd/yyyy)","SubHdrSqaDecomInterstitial":"To make your account more secure, we've removed Security Questions as an option to authenticate your {{TxtHsidBrand}} account. You'll need to select phone call or text message as a security option. Please continue to make your choice.","ErrAnsMatchCmbinationQuesTxt":"[ANSWER_NUM]- Answer cannot contain continuous words from question text.","HdrSummaryErr":"Please fix [NUMBER_OF] error(s):","ErrEmailAlreadyExists":"The information you entered is not valid for a new registration. If you think you may have a {{TxtHsidBrand}} account, please &lt;a href=&quot;#&quot; data-goto-flow=&quot;login&quot;&gt;sign in&lt;/a&gt;.","ErrSigninFailedNoRecord":"The username and password combination entered does not match our records.","LblUpdateUsernameSuccess":"Username update was successful! Please sign in with your new username.","SettingsEmailSentBanner":"A confirmation email will be sent to verify your updated email address.","LblYour":"Your","SubHdrSecureQuestion":"Select three security questions below, and answer in your own words. Don't worry about capitalization, as the answers are not case-sensitive.","LblFName":"First Name","LblZipCode":"ZIP Code","LblEmployeeIdField":"Your Employee ID","HdrProfileComplete":"Profile complete","HELP_QA_DEFAULT":"[   {     &quot;Q&quot;: &quot;How can I change my password, email, and phone number?&quot;,     &quot;A&quot;: &quot;After logging into the member portal, go to Account Profile and select &ldquo;{{TxtHsidBrand}} Password &amp; Account Recovery.&rdquo; You will be able to update your password, email, and phone number.&quot;   },   {     &quot;Q&quot;: &quot;What if I update my password but the new password doesn&rsquo;t work?&quot;,     &quot;A&quot;: &quot;Go through the password reset process and make sure you enter the correct password when you try to sign in again.&quot;   },   {     &quot;Q&quot;: &quot;Can I change my recovery method?&quot;,     &quot;A&quot;: &quot;Yes, you can update your recovery method using the &ldquo;Edit Verification Method&rdquo;.&quot;   } ]","LblSuccess":"Success","LblLogout":"Sign Out","LblOpenAppOnMobile":"Open the app on your mobile phone and sign in.","LblEndSession":"End Session","ClickToCallNeedHelpMessage":"For website registration or technical support please call us at {{TxtSupportPhoneNumber}}.","HdrTextingTerms":"Texting Terms and Conditions","ErrMultipleSpace":"[FIELD_NAME] should be separated by only one space.","LblAmpersand":"ampersand","ErrIncorrectAnswers":"Sorry, your answer is incorrect.","TxtConfCodeUnmatched":"The confirmation code you entered does not match the code that was sent. Please try again or request a [HANDLE_CLICK]new code.","LblConfirmationEmail":"Email","TxtTextAgain":"Text me again","ErrPhoneUpdateLimit":"You have exceeded the phone number update limit. Please try again in 24 hours.","TxtForgotUsername":"Forgot &lt;a href='#!' addEvent = '[EVENT]'&gt;username&lt;/a&gt;?","SubHdrPhoneTextCode":"If an account with that information is found, you&rsquo;ll receive a text. Please enter the confirmation code that has been sent to your phone number. The code will expire after 10 minutes.","TxtCoppaNotAgree":"No, I am not the parent or legal guardian","ErrPhoneCallVerfCodes":"{ &quot;Reason.UNKNOWN&quot;: &quot;Failure due to unknown reason(s)&quot;, &quot;Reason.BLOCKED_NUMBER&quot;: &quot;The call could not be placed successfully as your number was determined to be blocked by the system and will not be called.&quot;, &quot;Reason.CONFIG_ERROR&quot;: &quot;The call could not be placed successfully due to a configuration error.&quot;, &quot;Reason.DATA_PROVIDER_ERROR&quot;: &quot;The call could not be placed successfully, due to data error within the system.&quot;, &quot;Reason.FAX_ANSWERED&quot;: &quot;The call was placed successfully but it was answered by a fax machine.&quot;, &quot;Reason.HANGUP&quot;: &quot;The call was disconnected by you or due to a technical glitch.&quot;, &quot;Reason.INVALID_AREA_CODE&quot;: &quot;The call could not be placed successfully as the area code provided by you did not match the area code used at the time of enrollment.&quot;, &quot;Reason.INVALID_AREA_EXCH_CODE&quot;: &quot;The call could not be placed successfully as the area code provided by you did not match the area code used at the time of enrollment.&quot;, &quot;Reason.INVALID_AUTH_PARAMS&quot;: &quot;The call could not be placed successfully, due to missing or invalid information.&quot;, &quot;Reason.INVALID_CLNT_CERT&quot;: &quot;The call could not be placed successfully, due to an invalid certificate in the system.&quot;, &quot;Reason.INVALID_COUNTRY_CODE&quot;: &quot;The call could not be placed successfully as the country code provided by you did not match the country code used at the time of enrollment.&quot;, &quot;Reason.INVALID_NUMBER&quot;: &quot;The call could not be placed successfully&amp;amp;nbsp; since the telephone number provided by you is invalid.&quot;, &quot;Reason.INVALID_PASSWORD&quot;: &quot;The call could not be placed successfully, due to an invalid password within the system.&quot;, &quot;Reason.INVALID_PHONE_NUMBER&quot;: &quot;The call could not be placed successfully, as the telephone number falls outside the acceptable number of digits for the country associated with the dialed number.&quot;, &quot;Reason.INVALID_TEID&quot;: &quot;The call could not be placed successfully, due to a session error.&quot;, &quot;Reason.INVALID_TSOID&quot;: &quot;The call could not be placed successfully, due to a configuration(TSOID) error.&quot;, &quot;Reason.INVALID_XML&quot;: &quot;The call could not be placed successfully, due to a configuration error.&quot;, &quot;Reason.NETWORK_CONGESTION&quot;: &quot;The call could not be placed successfully, due to network congestion.&quot;, &quot;Reason.NETWORK_CONN_FAILURE&quot;: &quot;The call could not be placed successfully, due to network problems.&quot;, &quot;Reason.NO_AFFIRMATION&quot;: &quot;The call was placed successfully, you picked up the call, but did not enter the # key or the confirmation key.&quot;, &quot;Reason.NO_DATA_PROV&quot;: &quot;The call could not be placed successfully, since the area code provided by you is not supported by any phone provider.&quot;, &quot;Reason.NO_SOUND_DETECTED&quot;: &quot;The call was placed successfully, you picked up the call, but your voice could not be detected even after repeated prompts.&quot;, &quot;Reason.NO_VOICE_HEARD&quot;: &quot;The call was placed successfully, you picked up the call, but your voice could not be detected even after repeated prompts.&quot;, &quot;Reason.NOT_SPEAKING_CLEARLY&quot;: &quot;The call was placed successfully, but you did not speak clear enough to be understood by the system.&quot;, &quot;Reason.NUMBER_NOT_FOUND&quot;: &quot;The call could not be placed successfully, since the phone number provided by you was not found within data provider's records.&quot;, &quot;Reason.OPERATOR_REQUEST&quot;: &quot;The call was placed successfully, but you asked for an operator.&quot;, &quot;Reason.PHONE_BUSY&quot;: &quot;The call could not be placed successfully, since the line was busy.&quot;, &quot;Reason.PHONE_MALFUNCTION&quot;: &quot;The call was disconnected by you or due to a technical glitch.&quot;, &quot;Reason.CONFIRMATION_NUM_FAILURE&quot;: &quot;The call was placed successfully, but you failed to enter the correct confirmation code after repeated attempts.&quot; }","TxtSessionTimeout":"For your safety, this session is about to end. Please click Continue to stay logged in.","SubHdrResetPwd":"Please enter a new password.","ErrLetter":"[NUMBER_OF] letter","ErrRestartForgotUsername":"Something went wrong. Please double check your details and try again.","LblLanguage":"Language","LblVerificationType":" Verification Type","HdrCodeSent":"Your confirmation code has been sent","HdrConfirmIdentity":"Confirm your identity","ErrMaxLen":"Maximum length is [NUMBER_OF].","LblPassHelp":"Password Help","TxtMbiIdentificationNumber":"Register using one of the following:&lt;br/&gt;Medicare Number (11 letters and numbers)&lt;br/&gt;Member ID (Between 4 and 11 numbers)","LblConfirmPassword":"Confirm Password","LblFieldFormatSuggestion":"Please use the following format for your [FIELD_NAME]","TxtMobileOnly":"* Mobile phones only","LblSampleCardDisclosure":"Where can I find this information?","SubLblGrpOrPolicyNum":"Provide your Group number by entering numbers and letters only, with no dashes or spaces (example 1234567-01 as 123456701 or M123456-01 as M12345601).","SubHdrCodeSent":"A text message will arrive shortly. Please enter the code from that text message. This code expires 10 minutes from when it was sent.","TxtCheckTextMsg":"Check your text messages!","ErrInternalServer":"Internal Server Error.","LblSkipRegistrationTitle":"In a hurry?","EmailVerificationCheckMsg":"Check your inbox and follow the instructions to confirm your email address.","ErrTwoQuesSameAns":"No more than two questions can have the same answer.","BannerEditPassword":"You will be prompted to sign in with your new password after updating your current password.","TxtSSN":"If you have a behavioral health plan, you can register with your ZIP code and Social Security Number.","ErrOldPassword":"Old password cannot be reused.","ErrDobOutOfBounds":"Enter a date of birth after 01/01/1900 and prior to today.","SubHdrSettingsEmail":"To keep your account safe, this is the email address where we may contact you to confirm your identity.","LblAccessCode":"Access Code","ErrDoubleSpace":"More than one continuous space entered","LblHideAnswer":"Hide All Answers","LblMedicareMemberId":"Medicare Member ID","LblCallMeInMinutes":"What's the best time for us to call you?","HdrTmxBlockedDbic":"Identity verification failed (Error: 20005)","LblLastLoginDate":"Last Login Date","MsgChangeEmail":"This will change the email address we have on file for you. You can update your email address again later in Account Settings.","HdrCallingYouNow":"We are calling you now","LblUsernameRequired":"New Username is Required.","HdrUpdateSec":"Update Your Security Settings","LblSaveCallAgain":"Save and call again","ErrUsernameNotFound":"User not found","TxtUnlockAccount":"Unlock your account","HdrUpdatePhoneNum":"Update mobile phone number","LblHasBeenMet":"has been met","HdrUpdatePassword":"Update Password","LblSSN":"Social Security Number","ClickToCallRequestHeader":"Oops, we're unable to locate you in our system.","TxtRememberMeNotice":"Note: We don't recommend checking this box if you share this device.","SubHdrLocateAccount":"We need a little more information in order to locate your account.","OnetimeCode":"One-time code must be entered.","LblTxtMsg":"Text Message","ErrUsernameExists":"User already exists with name:","SubHdrUsernameTaken":"Sorry your preferred username is already taken. Please select a different one.","LblUnconfirmed":"Unconfirmed","TxtConfCodeExpired":"You have exceeded the time limit to provide the correct authentication code. Please request a [HANDLE_CLICK]new code.","LblCurrentPassword":"Current Password","SubLblPhoneNum":"Including area code","HdrNoRecordFound":"No Record Found","SubHdrAltLogin":"Your &lt;a href='#!' addEvent = '[EVENT]'&gt;{{TxtHsidBrand}}&lt;/a&gt; username is shown below. Please enter your password to sign in."}